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I ordered a precious moments figurine "Every day is a touchdown with you!" It was delivered in tiny little pieces. I called customer service and told them.

They said they would mail a replacement figurine. I asked them to please make sure to take extra care this time so it wouldn't arrive in pieces. I was told they don't do that. They mail a second one and if that one is broken, then they will inspect the third one before mailing it out.

Sure enough, my replacement figurine arrives today...and it is broken into more pieces than the first! Don't order anything that you really want from them, unless you don't mind it being in pieces.

Reason of review: Problem with delivery.

Monetary Loss: $100.

Preferred solution: Deliver product by express mail and waive shipping charges.

The Hamilton Collection Cons: That they mailed two figurines that were delivered in pieces.

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I hate this company!! don't EVER order ANYTHING from them. I returned their BROKEN crap back IMMEDITELY and they keep sending notices that I owe them!

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