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I ordered "A Love So Dear" on November 29, 2018 and received "Jack" Fun With the Nightmare Before Christmas Collection. I tried to call them and was put on hold for eight minutes while listening to obnoxious music. I was supposed to receive a return form from them but...
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Anonymous
Stephanie Bradford

Hello TremendousMaltese274, I am very sorry to learn that you have had issues with your order and would like to assist you. Please email us at customer_inquiry@bgeltd.com and ...

1.3
#1429679
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letter head does not work.. email given on letter does not work and the phone service is a way too long wait for customer service..Too long to listen to three bars of the same song over and over again. If you would like to resolve the problem Kelli Edwards wrote me on...
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Anonymous
Stephanie Bradford

Hello ValuableSilverDollar, I am very sorry to learn that you have had issues with contacting us and would like to assist you. Please email us at customer_inquiry@bgeltd.com a...

#1430250
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Didnt tell my mom how much the angels were that she was ordering - they were $64 for a cheap dollar store resin angel that is just gaudy beyond compare! And it was a subscription to receive more! Now we have to return and no one at customer service will answer so we...
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Anonymous
Stephanie Bradford

Hello, I am very sorry to learn that you have not received your order yet and would like to assist you. Please email us at customer_inquiry@bgeltd.com and include your order i...

#1427188
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stop sending things I did not order or the next time it happens dont send me a bill, because you wont be getting payed.
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Anonymous
Eduardo Bradford

Hello, I am very sorry to learn that you would like to cancel your order with us. Please send us an email at customer_inquiry@bgeltd.com and include your order information. Th...

2.0
#1445167
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Yes can not get hold of anybody
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Anonymous
Eduardo Bradford

Hello UptightQuail559, I'm very sorry to learn that you are being billed twice and you are not able to reach us. Please email us with your order information to help us locate ...

#1448690
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It appears I have an order pending. It needs to be cancelled
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Anonymous
Eduardo Bradford

Hello, I am very sorry to learn that you would like to cancel your order with us. Please send us an email at customer_inquiry@bgeltd.com and include your order information. Th...

#1444504
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it is not possible to get in touch with you. You send me a letter from Kelli Edwartds, but info in that letter to respond is useless get in touch with me if you want money
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Anonymous
Eduardo Bradford

Hello ValuableSilverDollar, I am very sorry to learn of this and would like to assist you in making a payment. Please send us an email at customer_inquiry@bgeltd.com and inclu...

#1430259
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Have been returning items for MONTHS, sending letters and they don’t GET it! I don’t WANT anything else from them! They won’t STOP! At least I have not been charged for the items I return. Tried calling customer service line several times and cannot reach them.
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Anonymous
Eduardo Bradford

Hello therealPanther438, I am very sorry to hear that you are having trouble returning your order. Please click here Customer_Inquiry@bgeltd.com to send us an e-mail with your...

#1371785
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The Hamilton Collection - Return slip

I wasn't mad it took a month are more to get one .I call four times
#1399275
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