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The Hamilton Collection

The Hamilton Collection

www.hamiltoncollection.com
What is your customer experience with The Hamilton Collection?

The Hamilton Collection Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

The Hamilton Collection has a 2.2 star rating from 76 reviews and 56% would likely recommend, with consumers mostly dissatisfied; common themes include billing, refunds, subscriptions, auto-ship and poor customer service.

Key Takeaways for Future Customers

  • Check The Hamilton Collection reviews and confirm subscription enrollment before ordering.
  • Expect possible delays and validate billing charges promptly for refunds or disputes.
  • Prepare for difficult customer service contact when seeking return labels or account help.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unauthorized subscriptions, unexpected billing and collections.
  • Many report trouble reaching customer service and lengthy returns or refund processing.
  • Items arriving damaged or not as advertised with complicated return procedures.

Positive Feedback

Some customers praise fast delivery, well-made items and polite representatives who resolved specific issues.

View full overview ›

Media from reviews

The Hamilton Collection - 45th and 47th president gold coin
The Hamilton Collection - Scam that guilts you/threatens you into paying them moneyThe Hamilton Collection - Received product broken. I just found it and need to return itThe Hamilton Collection - Received product broken. I just found it and need to... - Image 2The Hamilton Collection - Received product broken. I just found it and need to... - Image 3The Hamilton Collection - Diecasts are in stockThe Hamilton Collection - Diecasts are in stock - Image 2
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
order collection customer return label money christmas delivery trump number
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Rebecca B Qbu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to send a package back.

I did not know the one I ordered was part of a collection. I don't want any more of this collection. I would like a label sent to my email to send it back.

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Donald P Kwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Need return label for 560003****01001

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Had hard time explaining things to the person. There collectable items are worth the money and always as well described.

User's recommendation: I will still order from them

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Resolved
Brent P Zfx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Scam! They will steal your money buyer beware!

Updated by user Oct 03, 2025

Company fixed the issue and I have been provided with full refund. And apology they didn't respond to my emails until I posted about them on a website. Definitely put stuff on pissed consumer and any other website for customer service you're more than likely to get a response once it's out in the open.

Original review updated Sep 18, 2025

Advertised a set of knives for 60 bucks a complete set! They actually charge a monthly bill 77 plus dollars a month.

This site is a scam. I am filing a fraud charge against them.

Loss:
$77
Cons:
  • False advetisment stole money product not made in america as advertised

Preferred solution: Full refund

User's recommendation: Steer clear. RUN!

View full review
Kaliyah Vmk

Very satisfied

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Updated by user Oct 08, 2025

It was a pleasant professional call

Original review Oct 08, 2025

Pleasant, polite,courteous, fast,considerate, professional .Actually the whole conversation was pleasant

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Resolved
L.Richard L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I'm confused by your charges

AI Highlights
  • - I ordered the 41 Jeep this week.
  • - I was charged $98.41 for the Jeep and $155.65.
  • - I want to know why Bradford charged me for something other than Jeep.

Earlier this week I ordered the 41 Jeep. The next day, I was charged:

$98.41 for the Jeep and $155.65.

I haven't any idea why I was charged $155.65. So, naturally I want to know why Bradford charged me for other than the Jeep.

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Adine Qvq
map-marker Las Vegas, Nevada

Check on an order

Not sure my order went through, so I wanted to check to make sure my order went through cuz I really want to order this product

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Bryan D Irs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very pissed off

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AI Highlights
  • - Order placed 4 months ago, nothing has arrived.
  • - Online shows they are open for 3 hours, but customer service says they are closed; don't buy.
Updated by user Aug 30, 2025

Do not buy from them

Original review Aug 15, 2025

These mother f.ers!!! I have waited, called, emailed and nothing.

4 months after I ordered their crap and still nothing!!! These dirt bags need to be out of business. I needed what I ordered 4 months ago. I just called customer service again and it says they are closed!!!

It clearly said online that they are open for another 3 mother f.ing hours!!! Do not buy from them.

Loss:
$40

Preferred solution: The product that I ordered

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Wade W Hbp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint.

AI Highlights
  • - Received five Ford pickups with Harley motorcycles; the sixth order did not arrive and was billed for The Knucklehead Legend on the card on file.

I received 5 Ford pickup trucks with Harley motorcycles. By agreement with you, the product was charged to a credit card on file.

The sixth order never came, but I was billed for payment of "The Knucklehead Legend" which should have already been paid by agreement with my credit card on file for this order.

This billing is an error since the billing should have already been paid.

Account# 73241****

Wade D. White

Email: wadedwhite45@***.com

View full review
Anonymous

Very upset

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AI Highlights
  • - Order placed and paid; delivery expected in 1 week-10 days.
  • - Months passed with no delivery; a year has passed.
  • - Website claimed delivery 8 months ago.

I ordered and paid for something that I was hoping to have within a week to 10 days. Months have passed and nothing.

Months have formed into a year and still nothing. The website said that it was supposed to have been delivered 8 months ago.

My surprise is now not so. Do not ever order from this institution.

User's recommendation: Do not purchase

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Finch J Pzc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

45th and 47th president gold coin

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AI Highlights
  • - Do not order from this place.
  • - The coin states 44th or 49th, not 45th.
  • - It looks like a sticker; I'm disappointed it arrived after almost a month.
The Hamilton Collection - 45th and 47th president gold coin

Do not order from this place. I received my Donald Trump presidential coin today and it's suppose to say the 45th and 47th president.

Mine says the 44th or 49th instead of the 45th. It looks like a sticker.

I'm very disappointed. It took almost a month to get the coin and it's complete garbage.

Loss:
$60

Preferred solution: Full refund

User's recommendation: I wouldn't buy nothing from this place

View full review
Barbara W Xbo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied paid for something that wasn’t my fault do Hamilton customer negligence.

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I would like to return this unopened package that I did not request. I got stuck for the last one that I waited for a return label and never received it, do NO THX YOU.

User's recommendation: Any return packages check your email daily on all returns. Unfaithful.

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Lawrance Hlu

Return item

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AI Highlights
  • - Customer wants to speak to a rep about a faulty coffee maker.
  • - Cleaned per directions but still not working; replacement requested; phone number provided.

Speak to a representative. Not everyone can email.

I just received a coffee maker for valentines day and it's not working!!! I've cleaned it as per directions and still not working properly!! I would like a replacement.

My number is 11-917-2**-**80. Thank you!

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Anonymous
map-marker Redding, California

Fraud

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They took my elderly parents money and provided no product. Now the company reads permanently closed

User's recommendation: Fraud Do Not Buy

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E-commerce Talks

Art for Your Home Not Museums

Art for Your Home Not Museums

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Emily Vdr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Items are well made and adorable

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Gentleman was very polite and explained everything very thorough also gave information about my delivery and new items available

User's recommendation: Would recommend Hamilton Collection to interested customers

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Ansen Bhz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To obtain return postage for first tank in collection

I want to talk to a ve person. I have been trying to get return postage for this tank since last October.

Im running out of time to return for my refund

User's recommendation: Don’t become a customer. First time you have a concern no one is home!!!!

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Cleva Was

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speak to customer service on return policies, please call me.

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I am not Pissed yet.

The quality of my last purchase.

It was a die cast model of a 1955 Chevrolet Belaire. It was a very poor over model. I do not want to pay for it and need to send it back.

If you would call me I would tell you more.

Thank you,

Bart Bartholomew

User's recommendation: If my last order gets canceled

View full review

About

Related Companies

The Bradford Group, The Bradford Exchange, The Ashton Drake Galleries, The Bradford Exchange United Kingdom, Hammacher Schlemmer

Summary

The Hamilton Collection is a large direct response arketer of limited edition collectibles. The company was founded in 1968. Its headquarters is based in Niles, Illinois, United States. The Hamilton Collection offers a broad range of products under the following categories: Precious Moments, Sports, Disney, and Cars & Motorcycles. Therу are also animals, angels, elegant ladies, and exclusive collections. It is possible to order one issue from most collections. Available payment options are Visa, MasterCard, American express, and Discover. Buyers can also use PayPal service. The company accepts returns for a full refund or exchange. There are 3 shipping methods available: Standard, Express, and 2-day.

The Hamilton Collection reviews and complaints

The Hamilton Collection is ranked 460 out of 6531 in E-commerce category

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