Lela B Aht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Invalid charge

I have ordered items in the past & paid whats due for items ordered.i sent reply to you stating that I did not order any item recentlyThe Journey is sweeter with love. I asked that you send confirmation that I actually placed order for said item.i did not order it & I did not receive it & you are sending me past due statement for item not received. Susan Thomas may reply if necessary.I would also like to request Hamilton Collection delete my name from your mailing list.
View full review
Pros:
  • Items are unique & prompt delivery time
Cons:
  • Requesting payment for unordered item

Preferred solution: Apology

Daylan Vgc

Scam that guilts you/threatens you into paying them money

The Hamilton Collection - Scam that guilts you/threatens you into paying them money
SCAM goes like this: -they send you a trinket, stating you owe them $x -if you don't pay, they threaten collections * I like the guy below that said you was going to send them a bill $10/day of storage of their item that they sent him without his authorization
View full review
Cons:
  • Thieves

Preferred solution: Apology

Anonymous
map-marker Port Charlotte, Florida

Can't get in touch with customer service.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I just wanted one item but was enrolled in a plan without being aware of it. I have spent over 2 hours on the phone without getting an answer. I have two phones and let one on waiting for a representatives. Finally a woman answered and hung up on me when I told her I wanted to cancel the subscription
View full review

User's recommendation: Stay FAR AWAY from this company

Maria D Hho

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To make sure you do not send these to me I only wanted one

I cancelled the order however you guys still send me the collection I do not want it and the next time you send me this I am keeping it thank you
View full review
Pros:
  • Beautiful
Cons:
  • Do not want them

Preferred solution: Nothing

ED F Gfa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salem, Massachusetts

SCAM ALERT

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

An item was delivered to me that I never ordered...When I contacted customer dis-service I was told a reservation in my name was placed and I could return the item...I told them I do not have the time to go to the PO or any facility to send it back and they would need to have it picked up...They refused! I asked for a copy of the reservation they claim to have gotten.

I was told to go to the office in Morton Grove IL to see it??? I'm in F'n Boston. I was told that they have an open invoice that will need to be paid even though I never placed the order...I'm not an idiot...I told them I am now storing their item at a cost of $10 per day, will contact our States Atty. Generals Office, & the BBB along with my Atty.

sounds like a lot of hoop jumping for a $149.00 bill? Screw them they're trying to scam the wrong guy!!!

View full review

User's recommendation: scam artists

Russell S Jgf

I reterned a coin and they have passed my information on to debit collectors demanding payment

Updated by user Oct 30, 2023

Been fobbed off

Updated by user Oct 30, 2023

I received a letter 24 10 23 "please accept our apologies for the inconvenience of having to contact us regarding your account""They have not addressed any of my concerns or issues," examp:- giving the wrong Subject data on me to Moorcroft Debt Recovery LTD. who has been demading monies from me on behalf of The Bradford Exchange, The Hamilton Collection and Heritage Coins are as 1I have contacted the Information commissioners office who has given me a case officer.and ref No.

Original review Oct 23, 2023
I got a free coin and then received a coin i didnot want or order I asked for a retern self addressed enverlop i sent the coin to them self addressed to them selfs I got proof of postage gave then the code to track it which it confirmed they had received it coin and I get debit collectors coming after me now phone calls well on the phone for hours they are trying to obtain monies from me by deception
View full review
Loss:
$50
Cons:
  • Robbers and dont take phone calls verry well

Preferred solution: Apology and compersation for passing on the wrong Data to thired parties, put things right

Tita Lpi
map-marker Bloomfield, Iowa

Roof felt under your floor .Cree LVP

We want to install your Hamilton Collection/Cree over a primed floor than with Roof felt paper over that. This Ok to do ? How level does floor also have to be. 1/4 or less ?
View full review
Doris W Vnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The automated system is not letting me put in the line number.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Trying to make a payment on the Automated system but every time I put in line # it hangs up on me.he
View full review
Pros:
  • Have great gift ideas that i give to my family and friends
Cons:
  • None so far

Preferred solution: Make a payment

User's recommendation: Don’t call the automated number

Johnnie S Ult

Payoff acct

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Need to speak with customer service. Very hard to reach 'CSR'. Very bad customer service. No regard for repeat business.
View full review

Preferred solution: The opportunity to pay the bill.

User's recommendation: Poor service

Doris W Vnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, California

Trying to pay for my bill online but something is wrong with the phone system

Calling for the pissed customer line. I am trying to make a payment with the automated system but cant get through
View full review
Nelwyn Fgm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is a fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They, without you ordering, send you trinkets and then say you owe them money. Then they send multiple bills and threaten to send to a collections firm Step 1. Call them and ask for proof of your order Step 2. Demand they remove your account Step 3. File an FTC complaint - https://reportfraud.ftc.gov/#/ This is clear and obvious fraud. They coerce you, via credit threats, into paying $80 for some trinket that is worth $2. It is illegal. They should be shut down
View full review

Preferred solution: Apology

User's recommendation: File an FTC complaint

JeanMichelle W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not order subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I received a product today that I did not order. I also did not give permission for auto pay. I placed an order to receive Precious Moments You Had Me At Meow, last year. I stated I did NOT Want to be placed on Subscription for Precious Moments. The statement says this 2nd shipment was paid. I did not authorized payment!! PLEASE CANCEL MY PRECIOUS MOMENTS SUBSCRIPTION!!! Jean M Willis 8151NW 21 COURT Sunrise Florida 33322* 393* ****405*0047 Cell PLEASE STOP SENDING ME ITEMS I DID NOT ORDER. AND I did not give permission for auto pay. Thank you
View full review
Pros:
  • Nice assortment of collectibles
Cons:
  • Poor quality

Preferred solution: Full refund

Fred E Ngy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Stop mail

Fred Entrekin please stop mail. We called about a month ago to stop mail. still getting. Fred has dementia, and other issues. We have quite a few of your beautiful items. we thank you!! I'm not sure what it takes, i called they said would take us off mail list.. Please Please..STOP all mail..
View full review

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Jonathon M Yga

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Niles, Illinois

Diecasts are in stock

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The Hamilton Collection - Diecasts are in stock
The Hamilton Collection - Diecasts are in stock - Image 2
The Hamilton Collection - Diecasts are in stock - Image 3
A mailer was received and a year had passed. Wrote and called the Hamilton Collection to see if stock was available.
View full review
Pros:
  • Collectibles are nice
Cons:
  • Availability is a fight for the purchase

Preferred solution: Merchandise to purchase

User's recommendation: Ms. Fulton

Jane E G
map-marker Yuma, Arizona

Received product broken. I just found it and need to return it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The Hamilton Collection - Received product broken. I just found it and need to return it
The Hamilton Collection - Received product broken. I just found it and need to return it - Image 2
The Hamilton Collection - Received product broken. I just found it and need to return it - Image 3
I put product away and forgot about just found it and wont to return it.could I please return it . I couldnt find the receipt so I could return it
View full review
Chelsea B Zmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Over charged and unable to cancel or get my money back after MANY attempts.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My name is Chelsea. I purchased a $60 6 angel series and cancelled after receiving 4. I have now been charged $15 a month for over a year and Im extremely mad. Please explain. Thank you.
View full review
Loss:
$200
Pros:
  • Beautiful pieces
Cons:
  • Over charged despite multiple attempts to cancel

Preferred solution: Full refund

User's recommendation: Just don’t.

About

Related Companies

The Bradford Group, The Bradford Exchange, The Ashton Drake Galleries, Hammacher Schlemmer, The Bradford Exchange United Kingdom

Summary

The Hamilton Collection is a large direct response arketer of limited edition collectibles. The company was founded in 1968. Its headquarters is based in Niles, Illinois, United States. The Hamilton Collection offers a broad range of products under the following categories: Precious Moments, Sports, Disney, and Cars & Motorcycles. Therу are also animals, angels, elegant ladies, and exclusive collections. It is possible to order one issue from most collections. Available payment options are Visa, MasterCard, American express, and Discover. Buyers can also use PayPal service. The company accepts returns for a full refund or exchange. There are 3 shipping methods available: Standard, Express, and 2-day.

The Hamilton Collection reviews and complaints

The Hamilton Collection is ranked 607 out of 3765 in E-commerce category

Payment Methods

Brands Related to The Hamilton Collection

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article