Not resolved
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Poster decreased review rating.
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Update by user Mar 11

Actual paid amount was $130.93 not $100

Original review posted by user Mar 01

I was sent the Pittsburgh Steelers Super Bowl Car as a birthday present. At first I was excited to see my favorite team on my favorite car but as i looked closer I could not believe this product has any kind of quality control.

I went to the web site to see that they had paid $100 for the car and was appalled. claims of "sculpture is superbly handcrafted and painted by hand for a glossy, show-room finish. And wait until you see the impressive detailing!" The silver paint looks like a 12 year old slopped it on with no detail at all, the "glossy show room finish" has blemishes all over where it was handled while paint was still tacky. When I called customer support I could not find a way to talk to a rep only download a prepaid return but with that I need the billing info...

this will make me have to contact my dad and let him know what I got was a POS which I was trying to avoid.

i have enclosed pics, the first 3 are what i received vs the last 2 what was represented on the website. I hope this helps someone...

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: I would like a replacement of high quality like advertised.

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Hello mestretch2, I am very sorry to learn that you have had issues with the quality of your model car and would like to assist you. Please email us at and include your order information.

-Stephanie It will help us locate your account and serve you better. Sincerely, Stephanie The Bradford Exchange Customer Service

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