Contact Information

The Hamilton Collection Phone Numbers

Toll-Free Number:

  • (877) 595-9506

Pre-Paid Return Label:

  • (877) 595-9506
  • (800) 545-2077
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Currently you can call only US numbers.

The Hamilton Collection Email:

Headquarters Address:

9204, Center For The Arts Dr
Niles, IL 60714-1387
USA

Help in Social Networks:

Summary of The Hamilton Collection Customer Service Calls

180 TOTAL
CALLS
83% SUCCESSFUL
CONNECTIONS
04:10 AVG CALL
DURATION
47% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact The Hamilton Collection to Ask about:

Payments and Charges Question:

  • “Iam getting billed twice” , Review #1448690
  • “Over Charge”
  • “Pay bill”

Return/ Replace Question:

  • “Return a collectible, cancel future items.”
  • “Recieved my return”
  • “Return invoice if a product I returned 3 weeks ago.”

Request for Information Question:

  • “To find out how to make a payment online”
  • “Question about order status”
  • “I'm calling about a billing I sent my card back for you to take payment out of my account you sent me another card for the same order to send send it back I need to know have you taken the money out of my account if not should I send the new card bac”

Product/ Service Question:

  • “You Are Forever in My Heart came to me and was broken”
  • “My package has a broken wing”
  • “Broken product”

Activation/ Cancellation Question:

  • “Cancel my subscription”
  • “Cancel my order” , Review #1444504
  • “Collection cancelled”

Shipping and Delivery Question:

  • “Do not get the package”
  • “Stop deliverie”
  • “Information for how quick an item can be delivered.”

Account Question:

  • “Pay on my account”

Cards Question:

  • “Card Charge” , Review # 1361985

Refund Question:

  • “Refund”

Other Question:

  • “Merchandise didn’t arrive”
  • “Received my order on March 30th 2019 the item I purchased I always near very dear chain in damaged”
  • “Mailer” , Review #1487978

The Hamilton Collection Rating Stats

2.2 out of 5 stars
based on 18 reviews
See all 37 reviews reviews

Rating stats

  1. 8 reviews
  2. 5 reviews
  3. 2 reviews
  4. 0 reviews
  5. 3 reviews

Rating trend

About The Hamilton Collection

The Hamilton Collection Privacy Policy
Top 5 The Hamilton Collection Services

Shipping Service, Customer Care

Top 5 Dislikes about The Hamilton Collection

Them lying to me and then stealing my money, Cheapness of the product, Unable to find bill pay online, That they mailed two figurines that were delivered in pieces, Hassling

Summary

The Hamilton Collection is a large direct response arketer of limited edition collectibles. The company was founded in 1968. Its headquarters is based in Niles, Illinois, United States. The Hamilton Collection offers a broad range of products under the following categories: Precious Moments, Sports, Disney, and Cars & Motorcycles. Therу are also animals, angels, elegant ladies, and exclusive collections. It is possible to order one issue from most collections. Available payment options are Visa, MasterCard, American express, and Discover. Buyers can also use PayPal service. The company accepts returns for a full refund or exchange. There are 3 shipping methods available: Standard, Express, and 2-day.

The Hamilton Collection reviews and complaints

The Hamilton Collection is ranked 266 out of 4402 in E-commerce category

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The Hamilton Collection Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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