Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

This company has horrible service! I placed an order in Feb for a Valentine's Day gift and when I placed the order the site stated I was still in the time frame for guarenteed delivery by Valentine's day well it is now April 2nd and I still don't have my order!!

I went from guarenteed delivery by Valentine's day to ship by March 31st and now recieved a letter in the mail stating my item will not ship until April 29th!!

This is unacceptable and bad business especially with this being the first time I've ordered from your company!! You shouldn't guaretee something if you can't stand by your work it's been 2 months now and still no Valetnines gift for my mom and now have to wait even longer but who knows if that date will change for a 4th time!!

Product or Service Mentioned: The Hamilton Collection Shipping Service.

Reason of review: Order processing issue.

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